{"id":712,"date":"2021-07-15T14:18:53","date_gmt":"2021-07-15T14:18:53","guid":{"rendered":"https:\/\/www.outletdariana.ro\/?page_id=712"},"modified":"2022-09-19T10:42:00","modified_gmt":"2022-09-19T07:42:00","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/www.outletdariana.ro\/index.php\/politica-de-retur\/","title":{"rendered":"Politic\u0103 de livrare si retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"712\" class=\"elementor elementor-712\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04327df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04327df\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82ed45c\" data-id=\"82ed45c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f5f099 elementor-widget elementor-widget-text-editor\" data-id=\"4f5f099\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><strong><b>LIVRARE<\/b><\/strong><\/h1><p>Livrarea produselor achizitionate de pe OUTLET DARIANA\u00a0se face prin intermediul firmei de curierat Sameday Courier, oriunde in tara.<\/p><p>Termenul de livrare este maxim 7 zile lucratoare.<\/p><p>Ne rezervam dreptul de a mari timpul de livrare in conditii speciale, caz in care clientul va fi anuntat din timp.<\/p><h3><strong><b>Costurile de livrare<\/b><\/strong><\/h3><ul><li>Pentru livrarea in localitati care fac parte din reteaua SamedayCourier:<ul><li><b><\/b><strong><b>GRATUIT pentru comenzi care depasesc <\/b><\/strong><strong><b>300<\/b><\/strong><strong><b>RON<\/b><\/strong><\/li><li><b><\/b><strong><b>1<\/b><\/strong><strong><b>6<\/b><\/strong><strong><b>RON (cu TVA inclus) pentru comenzi pana la<\/b><\/strong><strong><b>\u00a0300<\/b><\/strong><b><\/b><\/li><li><b><\/b><strong><b>14 RON (cU TVA inclus) serviciul easybox<\/b><\/strong><\/li><\/ul><\/li><\/ul><p><strong>CUM CUMPAR<\/strong><\/p><p>Procesarea comenzilor pe acest Website\u00a0<strong>www.outletdariana.ro<\/strong>\u00a0se va face doar pentru clien\u0163ii de pe teritoriul Rom\u00e2niei. Nu efectu\u0103m livr\u0103ri \u00een afara ariei stabilite.\u00a0<br \/>Pot plasa comenzi pe Website persoanele care au \u00eemplinit v\u00e2rsta de 18 ani p\u00e2n\u0103 \u00een ziua efectu\u0103rii comenzii \u015fi care au acceptat termenii \u015fi condi\u0163iile impuse.<\/p><p><strong>\u00cencheierea contractului<\/strong><br \/>Toate informa\u0163iile de pe Website au scop informativ, ele nef\u0103c\u00e2nd obiectul unui Contract Comercial, p\u00e2n\u0103 \u00een momentul lans\u0103rii \u015fi confirm\u0103rii unei comenzi.<br \/>Dup\u0103 plasarea unei comenzi pe Website, v\u0103 vom trimite un email de \u00een\u015ftiin\u0163are referitor la recep\u0163ia comenzii dumneavoastr\u0103. Acceptarea comenzii v\u0103 va fi adus\u0103 la cunostin\u0163\u0103 prin email sub forma Confirm\u0103rii Comenzii. Contractul dintre Moda Real\u00a0\u015fi cump\u0103r\u0103tor devine valabil \u00een momentul expedierii Confirm\u0103rii Comenzii \u015fi face referire strict la produsele confirmate.\u00a0<\/p><p><strong>Obiectul contractului<\/strong><br \/>Toate produsele afi\u015fate pe site-ul www.outletdariana.ro la sec\u0163iunea \u201eOnline shop\u201d pot face obiectul unei comenzi, \u00eens\u0103 numai \u00een limita stocului disponibil.<br \/>Este posibil ca unele culori s\u0103 prezinte diferen\u0163e de nuan\u0163\u0103 \u00eentre produsul efectiv \u015fi imaginea acestuia pe site. Aceste diferen\u0163e pot ap\u0103rea ca urmare a prelucr\u0103rii imaginilor.<\/p><p><strong>Pre\u0163ul<\/strong><br \/>Preturile afisate pe Website sunt \u00een RON \u015fi includ TVA, dar nu con\u0163in \u015fi contravaloarea transportului, sum\u0103 ce va fi ad\u0103ugat\u0103 la totalul de plat\u0103.<br \/>Nivelul costurilor de transport este prezentat la sec\u0163iunea\u00a0<strong>\u201eLivrarea produselor\u201d<\/strong>. Ne asiguram c\u0103 pre\u0163urile trecute pe Website sunt corecte, \u00eens\u0103, din cauza unor erori sau disfunc\u0163ionalit\u0103\u0163i tehnice, pot exista situa\u0163ii \u00een care pre\u0163ul afi\u015fat s\u0103 nu fie cel corespunz\u0103tor. Dac\u0103 apar erori \u015fi unele produse sunt postate cu un pre\u0163 gre\u015fit, ve\u0163i fi contactat \u015fi ve\u0163i avea op\u0163iunea de confirmare a comenzii la pre\u0163ul corect sau de anulare a acesteia. Dac\u0103 nu pute\u0163i fi contactat, comanda va fi considerat\u0103 anulat\u0103 \u015fi se va recurge la procedura de restituire a sumei pl\u0103tite. Nu ne oblig\u0103m s\u0103 onor\u0103m comenzi ce au ca obiect produse al c\u0103ror pre\u0163 este gre\u015fit, iar gre\u015feala este sesizabil\u0103, pre\u0163ul expus ne\u00eencadr\u00e2ndu-se \u00een grila noastr\u0103 obi\u015fnuit\u0103 de pre\u0163uri.<br \/>Ne rezerv\u0103m dreptul de a schimba pre\u0163ul produselor postate pe site \u00een orice moment, cu excep\u0163ia produselor care fac obiectul unei comenzi confirmate, in conditiile in care pretul confirmat nu face obiectul unei erori tehnice.<\/p><p><strong>CUM PLATESC<\/strong><\/p><p>Pentru a achita produsele comandate pe Online Shop Outlet Dariana ave\u0163i la dispozi\u0163ie urm\u0103toarele op\u0163iuni:<br \/>\u2013 Plat\u0103 numerar \/\u00a0ramburs<br \/>\u2013 Plat\u0103 cu Card bancar VISA, Maestro sau Mastercard (accept\u0103m \u015fi carduri de credit, dar \u00eentr-o singur\u0103 rat\u0103)<\/p><p><strong>Plat\u0103 numerar\/ramburs<\/strong>\u00a0<br \/>Plata se face in lei, integral, la livrare. \u00cen cazul livr\u0103rii produselor la domiciliu, plata se va face c\u0103tre agentul de curierat Sameday, care efectueaz\u0103 livrarea. Agentul de curierat este obligat s\u0103 ofere clientului o chitan\u0163\u0103 nefiscal\u0103 care atest\u0103 efectuarea pl\u0103\u0163ii.<\/p><p><strong>Plata online cu cardul<\/strong><br \/>Se poate efectua plata online cu cardul personal sau al firmei, \u00een condi\u0163ii de siguran\u0163\u0103 deplin\u0103. Cardurile acceptate la plat\u0103 sunt cele emise sub siglele VISA (Classic \u015fi Electron) \u015fi MASTERCARD (inclusiv Maestro, dac\u0103 au cod VV2\/CVC2).<br \/>Nu se percepe niciun comision suplimentar pentru tranzac\u0163ii.<br \/>Pentru asigurarea securit\u0103\u0163ii tranzac\u0163iilor, Moda Real \u00a0folose\u015fte platforma NETOPIA Payments<br \/>\u00cen cazul \u00een care cardul este asociat unui cont \u00een alt\u0103 moned\u0103 dec\u00e2t RON, tranzac\u0163iile se efectueaz\u0103 \u00een lei, la cursul de schimb al b\u0103ncii emitente pentru cardul respectiv.<br \/>Procesarea datelor de card se face \u00een mod exclusiv prin intermediul platformei de plat\u0103 Netopia Payments. SC Moda Real\u00a0SRL nu solicit\u0103 \u015fi nu stocheaz\u0103 niciun fel de detalii referitoare la cardul dumneavoastr\u0103.<\/p><p>\u00a0<\/p><h1><strong>RETUR<\/strong><\/h1><p>\u00a0<\/p><ol><li><strong><b> Completati formularul de retur \u2013 (se gaseste pe spatele facturii primate in colet &#8211; sau il puteti descarca\u00a0 mai jos)<\/b><\/strong><strong><b>; acest lucru este necesar pentru a putea procesa in termen cat mai scurt Returul si \u00a0pentru a va returna banii.\u00a0<\/b><\/strong><strong><b>ATENTIE! Termenul maxim de Retur este de maxim 14 zile. \u00a0<\/b><\/strong><\/li><li><strong><b> Ambalati produsele pe care doriti sa le returnati &#8211; produsul, in punga si cutia originala<\/b><\/strong><\/li><li><strong><b> In colet adaugati \u2013 formularul de retur si \u00a0factura;<\/b><\/strong><\/li><\/ol><p>Pentru procesarea returului, va trebui mai intai sa primim coletul trimis de dumneavoastra. Il vom analiza si dupa aceea vom\u00a0returnarea banilor in cont, vor trece maximum 14 zile de la primirea coletului pe care l-ati trimis pentru procesarea contabila si bancara a contravalorii comenzii.<\/p><p><strong><b>\u00a0<\/b><\/strong><\/p><h3><strong><b>Cum pot efectua un retur?<\/b><\/strong><\/h3><p>\u00a0<\/p><ol><li>Foarte simplu.\u00a0<strong><b>Logheaza-te in contul tau<\/b><\/strong>si aceseaza sectiunea\u00a0<strong><b>Returnare comanda\u00a0<\/b><\/strong>din Istoric comenzi. Aici vei gasi toate comenzile tale, care se califica pentru retur, conform conditiilor de retur.<\/li><li>Selecteaza comanda, apoi produsul sau produsele pe care doresti sa le retunezi, motivul returului si contul bancar unde doresti sa iti restituim contravaloarea returului.<\/li><li>Dupa trimiterea cererii de retur, vei putea alege data si adresa de la care doresti sa fie ridicat coletul de catre Sameday.<\/li><li>Curierul va ajunge la adresa aleasa de tine si va ridica coletul.\u00a0<\/li><li>Din momentul procesarii returului, iti vom returna banii in contul specificat in maxim 14zile.\u00a0<\/li><\/ol><p>\u00a0Returneaza produsul pe care nu il mai doresti in aceeasi stare in care a fost livrat. Asta inseamna: probat, dar nepurtat, fara pete, fara urme de uzura sau rupturi, inclusiv cu accesorii sau cutie si pe cat posibil cu eticheta inca atasata. \u00a0Gandeste-te ca urmatorul client se poate indragosti chiar de produsul returnat de tine.<\/p><h3><strong><b>Motive pentru care returul tau poate fi refuzat:<\/b><\/strong><\/h3><p>&#8211; produsul nu este \u00een aceeasi stare in care a fost livrat: prezinta semne de purtare, este deteriorat sau\u00a0nu are eticheta intacta;<\/p><p>&#8211; eticheta de compozitie a fost indepartata;<\/p><p>&#8211; ai retunat alte produse decat cele mentionate in formularul de retur;<\/p><p>&#8211; ai trimis coletul \u00a0cu ramburs.<\/p><p>\u00a0<\/p><h3><strong><b>Alte mentiuni<\/b><\/strong><\/h3><p>Daca optezi\u00a0 sa faci returul cu un alt curier decat Sameday, in cazul acesta costul transportului va fi suportat de catre tine.\u00a0<\/p><p>Pentru orice alte informatii legate de returnarea produselor va rugam sa ne sunati la 0744640179\u00a0sau sa ne trimieti un email la <a href=\"mailto:contact@outletdariana.ro\"><u>contact@<\/u><u>outletdariana.ro<\/u><\/a><\/p><p>\u00a0Formularul de retur \u00eel pute\u021bi desc\u0103rca de mai jos.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6c98b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2e6c98b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.outletdariana.ro\/wp-content\/uploads\/2022\/08\/FORMULAR-DE-RETUR.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descarc\u0103<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>LIVRARE Livrarea produselor achizitionate de pe OUTLET DARIANA\u00a0se face prin intermediul firmei de curierat Sameday Courier, oriunde in tara. Termenul de livrare este maxim 7 zile lucratoare. Ne rezervam dreptul de a mari timpul de livrare in conditii speciale, caz in care clientul va fi anuntat din timp. Costurile de livrare Pentru livrarea in localitati [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-712","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politic\u0103 de livrare si retur | Outlet Dariana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.outletdariana.ro\/index.php\/politica-de-retur\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politic\u0103 de livrare si retur | Outlet Dariana\" \/>\n<meta property=\"og:description\" content=\"LIVRARE Livrarea produselor achizitionate de pe OUTLET DARIANA\u00a0se face prin intermediul firmei de curierat Sameday Courier, oriunde in tara. Termenul de livrare este maxim 7 zile lucratoare. Ne rezervam dreptul de a mari timpul de livrare in conditii speciale, caz in care clientul va fi anuntat din timp. 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Termenul de livrare este maxim 7 zile lucratoare. Ne rezervam dreptul de a mari timpul de livrare in conditii speciale, caz in care clientul va fi anuntat din timp. 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